Our Loyalty Club
Earn points and enjoy exclusive perks every time you stay with our Rewards From Us To You hotel loyalty club.
Every time you stay with us at Leopold Hotel Ostend, you will receive 150 bonus points making it easier for you to earn your exclusive perks and rewards.
Make sure you visit the Rewards From Us To You official website where you can check your balance, find out the fantastic rewards available to you & submit a request to redeem your reward.
Terms & Conditions
- Early check-in, late check-out and upgrades subject to availability.
- To earn points and enjoy the perks you must make your reservation either directly with the hotel reservations team or here on our official website.
We have plenty of offers available to suit everyone’s needs, whether it’s a city break, family holiday or business trip.
Loyalty Club FAQ
We’re here to help. Find the answers to all your questions about our hotel below.
It is completely free to join the loyalty programme, and there are no costs whatsoever.
Please visit the participating properties page for an up to date list of hotels and serviced apartments. The loyalty programme was launched in Autumn 2011, and we are actively searching for partner properties to join our loyalty club.
In order to keep our loyalty programme as efficient as possible, we try to keep everything quick and easy by using online systems and email notifications, rather than using a postal service to send out membership cards and statement information.
Firstly, you must make your reservation directly with the us. You can also earn points when booking on the official PREM Hospitality Website. Points are not awarded if you have used a promotional code. We do not award points on bookings made via third party websites or intermediaries. Please advise the front desk staff that you are a member of the loyalty club, and present them with your membership number. If you don't have your membership number to hand, don't worry, we can look up your details on the system and add your points before you check out.
No problem, just contact us within 7 days of your departure, and we will ensure your points are added to your account. Please be prepared to send a copy of your bill to the hotel if required. Unfortunately, we cannot add points outside of this time frame.